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Wheel Service Equipment Warranty
The Best Warranty in the Business - You Have Ranger's Word
Duration: From the date of purchase by the original Purchaser or 24-12 months from the date of shipment by Ranger or whichever comes first.
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Two Years (24-Months) Warranty on equipment structure*
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One Year (12-Months) Warranty on operating components
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One Year (12-Months) Labor Warranty on site or at factory
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One Year (12-Months) Free-Shipping* on ground-freight charges related to warranty performance
Limited Warranty
- Who gives this warranty (Warrantor): BendPak/Ranger 1645 lemonwood dr. Santa Paula, CA 93060
- Who receives this warranty (Purchaser): The original Purchaser (other than for purpose of resale)
- What products are covered by this warranty: Any Ranger brand tire changer, wheel balancer or brake lathe***
- What is covered under this warranty: manufacturer defects due to material and/or workmanship with the exceptions noted below
- What is not covered under this warranty:
- Any failure that results from Purchaser’s abuse, neglect or failure to operate, maintain or service product in accordance with instructions provided in the owner’s manual(s) supplied
- And damage caused by overloading lift beyond rated capacity
- Items or service normally required to maintain the product, i.e. lubricants, oil, etc.
- Items considered general wear parts such as rubber or plastic pads/protectors, cutting tips, plastic trays, etc. unless wear or failure is a direct result of manufacturer defect due to material and/or workmanship
- Any component damaged in shipment or any failure caused by installing or operating lift under conditions not in accordance with installation and operation guidelines or damaged by contact with tools or surroundings
- Motor or pump failure caused by rain, excessive humidity, corrosive environments or other contaminants
- Rusted components due to improper maintenance or corrosive environments
- Cosmetic defects that do not interfere with product functionality
- Damage due to incorrect voltage or improper wiring
- Any incidental, indirect, or consequential loss, damage, or expense that may result from any defect, failure, or malfunction of Ranger product
- All electrical components are guaranteed for one year against defects in workmanship and/or materials when the lift is installed and used according to specifications
- Responsibilities of Warrantor under this warranty: Repair or replace, at Warrantor’s option, component which is defective, has malfunctioned and/or failed to conform within duration of the warranty period. Ranger will pay reasonable labor costs for the first 12 months only
- Responsibilities of Purchaser under this warranty:
- Provide dated proof of purchase and maintenance records
- In some cases, components may be required to be shipped to the nearest Ranger Authorized Service Center. Freight costs, after 12-months, must be borne by the Purchaser.
- Use reasonable care in the operation and maintenance of the products as described in the owner’s manual(s).
- When Warrantor will perform repair or replacement under this warranty: Repair or replacement will be scheduled and serviced according to the normal work flow at the servicing location, and depending on the availability of replacement parts.
*Equipment structure is defined as any non-moving permanently affixed frame or main body, or sub-structures that are non-moving and permanently affixed or attached to any main equipment structure or frame.
**Free-shipping applies to direct shipping points within the 48 continental United States. Rural area shipping surcharge may apply for remote addresses.
***For all Ranger brand tire changers, wheel balancers or brake lathes manufactured on or following 11/1/2011.
Limitation of Liability
BendPak/Ranger shall have no obligation pursuant to this Warranty with respect to products which in our sole judgment have been altered damaged, misused, abused, badly worn, lost or improperly maintained. This Warranty is null and void if the customer or any other person other than an authorized representative of BendPak/Ranger has made any attempt to service or modify the tool prior to its return to BendPak/Ranger under this Warranty. In no event will either party be liable for any damage caused by the other party's failure to fulfill its responsibilities under these terms and conditions. In no event will either party be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages BendPak/Ranger products are provided and sold as is without any express or implied warranties including warranties of merchantability or fitness for particular purpose. No warranties, expressed or implied, will apply after this period. BendPak/Ranger may modify these terms and conditions at any time byeither providing the customer with written notice or posting such revised terms on www.bendpak.com. Such revised terms shall be effective thirty days from the date of such written notice or posting.
https://bendpakcs.freshdesk.com/a/tickets/new
